MANIAX Membership Terms and Conditions
As a MANIAX Member, you can use our venues in line with these terms and conditions, including the venue code.
1.1 What types of membership do we have?
Minimum Term: 12 months
1.2 Do we offer any discounts?
No discounts apply to MANIAX Memberships.
1.3 Minimum Age
You must be at least 11 years old to become a MANIAX member. If you are aged 11-17, a parent or guardian must sign your membership agreement and participant agreement on your behalf. Please note that MANIAX members under the age of 18 will require a parent or guardian onsite while they are in the venue.
1.4 When does your agreement start?
You have an agreement with us when you have checked that you agree with it and we have accepted it. If these terms and conditions or your agreement differ from anything you are told at the venue or over the phone, these terms and your agreement will apply unless written confirmation to the contrary is received from a MANIAX employee.
Understanding our rights
If we do not enforce our agreement rights at any time, it does not mean we have waived those rights, no matter how long we wait. If there is a miscalculation in your membership agreement, we have 5 days after the agreement is signed to correct it.
1.5 Can you change your mind?
Yes. If you commence the MANIAX Membership and cancel within two weeks, you can pay an administration fee of $100, plus the cost of the first two weeks of your membership. Should you incur a change of mind beyond this point, the membership freeze or cancellation options are available for you.
Please note that change of mind option means all Membership Benefits will be deactivated, including (but not limited to) League Season Pass, APATC Registration, Member Quick Chucks and Discounts.
1.6 What about your health?
Promising you are in good health
On the day you sign your agreement and each time you use our venue, you promise us that:
- you are in good physical condition
- you know of no medical or other reason why you cannot or should not do active or passive exercise.
Seeking expert advice
Our staff and contractors are not medically trained. They are not qualified to assess if you are in good physical condition and can throw axes without risking your health, safety or comfort. If you have any doubts, we strongly urge you to seek expert advice before starting an axe throwing session or membership.
2.1 When do you pay membership fees?
Paying for ongoing memberships
You pay fees for ongoing memberships in advance each week, by direct debit from a bank account or credit card.
You can pay upfront for an annual membership. Please visit your venue for details.
If you opt for a pre-paid membership, you will pay on the day that you purchase it.
Renewing your upfront membership
When your membership is due to end you can renew your membership at the current membership rate. By renewing your membership, you agree to the membership terms that apply at that time.
2.2 How do direct debits work?
Paying every week
We will debit your weekly membership fees from your nominated account every week, as set out in your membership agreement.
Please note that:
- debit dates are not preset for all members
- if a debit date falls on a public holiday, we will debit your account on the next business day
- debits may take up to 5 days from the day of your weekly payment to come out of your account.
See also 5.2 for our privacy statement and acknowledgment.
Meeting your responsibilities
You must make sure:
- your account can accept direct debits (your financial institution can confirm this)
- there is enough money in your account on the payment day and the next 5 days
- you tell us if you are transferring or closing your account, at least 48 hours before your next direct debit
- you tell us about any changes to your credit card, such as its expiry date or number, at least 48 hours before your next direct debit.
Please tell us and your financial institution if you want to change your direct debits.
Querying a payment
If you query a payment, we will do our best to respond within 7 days. If you are not happy with our response, you may contact your financial institution. It will handle your query in line with its own policy.
2.3 What happens if your payment is late or fails?
Losing your venue access
If you do not fully pay your fees on the due date, we will suspend your venue access until your payments are up to date and you have given us your account details.
Paying your outstanding debts
We will continue to debit your nominated account without notice, until we have received the total amount you owe us. We will make a reasonable effort to let you know beforehand by:
- phoning you or speaking to you at your venue
- writing to the address you last gave us.
For membership/s in your name, you must make sure that the payment method you choose continues for the length of your agreement. This includes third-party accounts. If the details you give us fail, you are liable for all resulting fees. You should update your details and are obligated to complete your minimum term.
If you default in payment of your membership fees we may send your outstanding debt to a third party debt collection agency to collect your outstanding fees.
If this debt is sent to a third party further fees and charges may be payable.
2.4 Can we change your agreement?
Staying up to date with our terms
We may sometimes add to, change or remove our terms and conditions. This includes changing a venue’s opening and closing hours, its services and facilities and membership fees. Sometimes, we may also close venues for refurbishment to improve their facilities. We do not reduce your membership fees because your venue is closed for renovations or for a public holiday.
The most up-to-date terms and conditions always apply. You can find copies at your local venue or on our website at www.maniax.com.au.
Being notified about changes
We will give you at least 28 days notice of any changes, for instance by:
publishing them in a newsletter or on our website
- placing a notice in the venue
- phoning you or writing to the address (post or email) you last gave us.
If we suspend a venue’s operations or services, temporarily or permanently, we may send you a written notice offering you either a:
transfer to another club, if available
- complimentary time freeze (see 2.6).
This applies to venues affected by COVID-19 closures.
Cancelling your membership
If we do not fulfil our obligations to you, you may be able to cancel your membership (see 3.1). Unless the law states otherwise, you won’t have any other claim against us if this happens.
2.5 Can we increase your fees?
Being notified about changes
If you have joined on a 12 month membership term after 01 July 2019 and your minimum term has expired your membership fees will only increase if we provide you with at least 28 days beforehand by writing to the address or that you last gave us (which may be an email address). We will consider you have received our letter or email on the second business day after it is sent.
2.6 Can you freeze your membership payments?
Using a ‘time freeze’
You can freeze your membership from 1 or more weeks, up to a maximum of 4 weeks each calendar year.
Using an ‘extended time freeze’
You can freeze your membership for up to 26 weeks in any 12 months for travel, medical or bankruptcy reasons. However, we must be satisfied by your supporting documents, such as a certificate from a medical practitioner stating you are unable to exercise.
Understanding the conditions
Before freezing your membership, you must make sure your fees are up to date and you don’t owe us any money. Note that we cannot backdate any time freeze requests. You must request a freeze when you need it.
A time freeze means all Membership Benefits will be deactivated, including (but not limited to) League Season Pass, APATC Registration, Member Quick Chucks and Discounts.
2.7 How can you access your Membership?
Showing photo ID
We will give you a membership number when you join. We will also attach your details to your account on our digital membership database. If you visit the venue without a valid membership number or photo identification, we may refuse you entry.
Visiting interstate venues
You can visit our venues in other states/countries if you have a MANIAX Membership.
The following conditions will apply to interstate/overseas clubs visits:
- Your membership cannot be on time freeze or in arrears to use interstate/overseas venues
- Our interstate venues may become unavailable for use at any time and without further notice to you. We recommend you contact your home venue for an updated list of our currently owned venues prior to travelling to an interstate venue.
2.8 How can you protect your health?
Telling us about your health risks
If you believe any axe throwing activities might risk your health, you must tell us this in writing with full details. You must also tell us if your medical condition changes after you join.
We may choose to refuse your membership agreement until:
- your doctor agrees in writing that you are fit to throw axes
Managing infections and illnesses
You must not use venue facilities if:
- you have an infection, contagious illness or physical ailment, such as an open cut or sore
- there is any other risk, however small, to other members and guests.
2.9 How can you give us feedback?
We welcome your feedback
Your feedback is important in helping us to provide a great service. If you have any comments or questions about our venues, website or service. If you have a complaint, we will follow our complaints process, which has been developed with Consumer Affairs. Please contact us via one of the methods listed below.
Our club staff are always happy to help. Ask at venue reception or call your club on 1300 986 480. If you’d like to speak your club manager, let our office team know. If no managers are immediately available, the office team will ensure someone contacts you as soon as possible. We will be in contact with you shortly after that.
Send us a message by completing our enquiry form via our website www.maniax.com.au Please make your enquiry selection carefully as this will helps us with efficiency and you will hear from us within 5 business days.
Contacting Maniax Office HQ
If you are not satisfied with our response, you may write to Maniax Office HQ at either
Maniax Office HQ may refer your complaint to venue management if it has not already had a chance to resolve your enquiry. You will likely hear from us within 5 business days about what we plan to do and how long it is likely to take.
3.1 How can you cancel your membership?
Cancelling your membership
You can cancel your membership by:
- Phoning us on 1300 986 480
- Speaking to the Maniax team at your nearest venue
Confirming your request
When you do this, please always
- give us your email address so we can confirm your request in writing
- keep a copy of your request
- make sure that you cancel your direct debits with your financial institution.
3.2 How do you cancel after the minimum term?
Cancelling after the minimum term expires
Once the minimum term of your membership expires, you or we may cancel your membership (see 3.1). When you cancel, you must pay us any fees you owe or we may take action to recover them.
Giving us notice
You must give us 28 days' notice to cancel, unless you are cancelling for medical reasons (with supporting evidence). We count this period from the date of your request, this means your final debit may be a pro rata amount. To ensure your direct debit does not continue past your minimum term, you must give us 28 days' notice within this term.
You cannot freeze your membership payments during the notice period.
3.3 Can you cancel during the minimum term?
Cancelling without paying out your agreement
You can cancel your membership if time freeze is not suitable during the minimum term if:
- you are sick or incapacitated – you must show us a certificate from a qualified medical practitioner stating that you cannot throw axes for the rest of your term.
- you are bankrupt – you must show us supporting documents.
We will not charge you an exit fee in these cases.
Cancelling for other reasons
If you wish to cancel for any other reason and have more than 28 days left in your minimum term, a cancellation fee will apply.
The cancellation fee will be deducted once the 28 notice has been completed and paid. The cancellation fee is:
50% of the remaining membership fee owing or 30 days (whichever is greater).
We calculate the amount you must pay by:
- multiplying your weekly fee by the number of weeks left in your minimum term
A cancellation for any reason means all Membership Benefits will be deactivated, including (but not limited to) League Season Pass, APATC Registration, Member Quick Chucks and Discounts.
3.4 Can you cancel if we change the agreement?
Cancelling if changes to terms and conditions adversely affect you
We reserve the right to change or add to these membership terms and conditions or the venue code. If by making such changes you are adversely affected you may terminate this agreement. For the avoidance of doubt however, changes to venue timetables, facilities and hours of operation does not constitute a change of this membership agreement for the purposes of this clause.
You can also cancel your membership if we breach our obligations and we do not fix the breach in a reasonable time after you have told us about it in writing. We will refund you any membership fees you pay between the date of notification and the date on which we decide that we cannot fix the breach.
In either case, you need to give your venue 28 days’ notice (see 3.1). We will not charge an exit fee.
4.1 What rules apply to our facilities?
Respecting our equipment
You are responsible for using our facilities and equipment correctly. If you are not sure how to operate any equipment, please ask our staff before you use it.
Note that you will be responsible for any damage that you cause through a wilful act or negligence.
Wearing suitable clothes
All members and guests must wear suitable clothes and enclosed shoes in any throwing areas. We do not allow clothes with offensive images or inappropriate advertising.
You park in the venue’s car park or on venue premises at your own risk. We are not liable for any loss or damage to your vehicle or its contents.
4.3 What happens if you break the code?
Being refused entry or receiving a warning
We can refuse entry to anyone, including members, if they act unreasonably or break the code.
We may also warn you that you risk having your membership cancelled. If you continue to behave in the same way, we may cancel your membership immediately.
Facing instant cancellation
We can cancel your membership without warning if you behave in a way that is risky or seriously inappropriate, such as:
- threatening or harassing others
- damaging equipment
- using illegal or performance-enhancing drugs
- using venue facilities or equipment in an unauthorised fashion.
5.1 What are your responsibilities?
Meeting your responsibilities
Your responsibilities, including payment of membership fees, do not depend on how often you use a venue.
You must tell us about anything that affects your membership, and any changes to your contact and bank details.
Promising to take care
You promise to:
- make sure that you know how to throw axes safely, by asking if necessary
- use your best endeavours to throw axes safely
WE COMPLY WITH THE APPLICABLE PRIVACY LAWS AND WE ARE COMMITTED TO TAKE ALL REASONABLY AVAILABLE MEASURES TO PROTECT YOUR PRIVACY.
PERSONAL INFORMATION IS DEFINED AS INFORMATION OR AN OPINION, IN ANY FORM AND WHETHER TRUE OR NOT, ABOUT AN INDIVIDUAL WHOSE IDENTITY IS APPARENT OR CAN REASONABLY BE ASCERTAINED FROM THE INFORMATION OR OPINION.
COLLECTION OF PERSONAL INFORMATION BY US
THE KINDS OF PERSONAL INFORMATION WE COLLECT AND STORE WILL DEPEND ON WHAT PRODUCTS AND SERVICES YOU REQUEST FROM US. HOWEVER IT MAY INCLUDE THE WEBSITE'S UNIFORM RESOURCE LOCATOR ("URL") THAT YOU JUST CAME FROM, WHICH URL YOU NEXT GO TO, WHAT BROWSER YOU ARE USING, AND YOUR INTERNET PROTOCOL ("IP") ADDRESS. A URL IS THE GLOBAL ADDRESS OF DOCUMENTS AND OTHER RESOURCES ON THE INTERNET. AN IP ADDRESS IS AN IDENTIFIER FOR A COMPUTER OR DEVICE ON A TRANSMISSION CONTROL PROTOCOL/INTERNET PROTOCOL ("TCP/IP") NETWORK, SUCH AS THE INTERNET. NETWORKS USE THE TCP/IP PROTOCOL TO ROUTE INFORMATION BASED ON THE IP ADDRESS OF THE DESTINATION. IN OTHER WORDS, AN IP ADDRESS IS A NUMBER THAT IS AUTOMATICALLY ASSIGNED TO YOUR COMPUTER WHENEVER YOU ARE SURFING THE INTERNET, ALLOWING INTERNET SERVERS TO LOCATE AND IDENTIFY YOUR COMPUTER. COMPUTERS REQUIRE IP ADDRESSES IN ORDER FOR USERS TO COMMUNICATE ON THE INTERNET, BROWSE AND SHOP.
PERSONAL INFORMATION MAY ALSO INCLUDE (BUT IS NOT LIMITED TO) YOUR NAME, EMAIL ADDRESS, PHONE NUMBERS, CREDIT CARD DETAILS, OR SOCIAL MEDIA DETAILS.
WE GENERALLY ADVISE YOU DO NOT DISCLOSE PERSONAL INFORMATION TO THE PUBLIC VIA OUR FORUMS, BLOGS. YOU ACKNOWLEDGE THAT WE CANNOT CONTROL ANY THIRD PARTY COLLECTION OR USE OF YOUR NON CONFIDENTIAL INFORMATION.
WE MAY COLLECT YOUR PERSONAL INFORMATION FROM A NUMBER OF SOURCES INCLUDING, BUSINESS PARTNERS, CONTRACTORS, MAILING LISTS, OR ADVERTISERS, OR FROM YOU.
IF AT ANY TIME YOU PROVIDE PERSONAL INFORMATION ABOUT SOMEONE ELSE, YOU WARRANT THAT YOU HAVE THAT PERSON’S CONSENT TO PROVIDE THAT INFORMATION FOR THE PURPOSE SPECIFIED.
WHERE YOUR PERSONAL INFORMATION IS STORED
WHERE WE STORE YOUR PERSONAL INFORMATION DEPENDS ON WHAT PRODUCTS AND SERVICES YOU HAVE REQUESTED FROM US. HOWEVER, SOME AREAS MAY INCLUDE (AMONGST OTHER THINGS):
- FEEDBACK DATABASES FOR PROCESSING CUSTOMER FEEDBACK
- EMAIL DATABASES FOR MAIL-OUTS TO MEMBER SUBSCRIPTIONS
- OVERSEAS AND LOCAL SERVERS
FOR SPECIAL TERMS THAT APPLY IF YOU LINK FROM ONE OF OUR WEBSITES TO A WEBSITE OPERATED BY ANOTHER PERSON, USING AN ICON DISPLAYED ON OUR WEBSITES, CHECK THE SECTION ENTITLED SPECIAL TERMS FOR LINKS TO THIRD PARTY WEBSITES.
HOW YOUR PERSONAL INFORMATION IS STORED
UNFORTUNATELY, NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED AS TOTALLY SECURE. ACCORDINGLY, ALTHOUGH WE STRIVE TO PROTECT YOUR INFORMATION, WE CANNOT GUARANTEE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US OR FROM OUR ONLINE PRODUCTS OR SERVICES AND YOU DO SO AT YOUR OWN RISK. ONCE WE RECEIVE YOUR TRANSMISSION, WE TAKE DUE CARE IN PRESERVING THE SECURITY OF THE INFORMATION IN OUR OWN SYSTEMS.
IF A SUBSTANTIAL DATA BREACH HAS OR MAY HAVE OCCURRED (I.E. YOUR PERSONAL INFORMATION WAS SHARED WITH UNAUTHORISED ENTITIES), WE WILL PROMPTLY NOTIFY YOU AND THE PRIVACY COMMISSIONER ABOUT THAT ACTUAL OR POSSIBLE BREACH.
WE ONLY KEEP YOUR PERSONAL INFORMATION FOR AS LONG AS IT IS REQUIRED FOR THE PURPOSE FOR WHICH IT WAS COLLECTED OR AS OTHERWISE REQUIRED BY LAW. WE TAKE APPROPRIATE MEASURES TO DESTROY OR PERMANENTLY DE-IDENTIFY YOUR PERSONAL INFORMATION WHEN WE NO LONGER NEED TO RETAIN IT. THESE MEASURES MAY VARY DEPENDING ON THE TYPE OF PERSONAL INFORMATION CONCERNED, THE WAY IT WAS COLLECTED AND HOW IT IS STORED.
HOW YOUR PERSONAL INFORMATION WILL BE USED
WE COLLECT YOUR PERSONAL INFORMATION SO THAT WE CAN USE IT FOR THE FUNCTIONS OF OUR WEBSITE AND TO PROVIDE SERVICES TO YOU, WHICH INCLUDE, AMONGST OTHER THINGS.
- CUSTOMER MARKETING – PROVIDING USERS WITH PROMOTIONAL MATERIAL, OR OTHER NEWS FROM THE WEBSITE FOR MANIAX;
- ADDRESSING FEEDBACK OR COMPLAINTS YOU MAY HAVE;
- ANSWERING ANY QUERIES YOU MAY HAVE;
- CONDUCTING RESEARCH ABOUT OUR PRODUCTS AND SERVICES
- RESPONDING TO YOUR REQUEST TO LINK FROM OUR WEBSITE TO ANOTHER PERSON’S WEBSITE (SUCH AS A SOCIAL MEDIA WEBSITE);
IF YOU ALSO SUBSCRIBE TO OUR MAILING LIST, WE MAY EMAIL TO YOU UPDATES ABOUT OUR PRODUCTS AND SERVICES. IF YOU DO NOT WISH TO REMAIN A SUBSCRIBER TO OUR MAILING LIST OR OTHERWISE RECEIVE UPDATES ON OUR PRODUCTS AND SERVICES, YOU ARE ABLE TO UNSUBSCRIBE FROM OUR MAILING LIST VIA OUR WEBSITE, BY CLICKING ON THE ‘UNSUBSCRIBE’ LINK ON AN EMAIL FROM US, OR BY CONTACTING US AT INFO@MANIAX.COM.AU
EXCHANGE OF PERSONAL INFORMATION WITH THIRD PARTIES
PERSONAL INFORMATION WE COLLECT FROM YOU MAY BE DISCLOSED:
- IF WE REASONABLY BELIEVE THAT THE USE OR DISCLOSURE IS REASONABLY NECESSARY FOR ONE OR MORE OF THE FOLLOWING BY OR ON BEHALF OF AN ENFORCEMENT BODY:
- THE PREVENTION, DETECTION, INVESTIGATION, PROSECUTION OR PUNISHMENT OF CRIMINAL OFFENCES, BREACHES OF A LAW IMPOSING A PENALTY OR SANCTION OR BREACHES OF A PRESCRIBED LAW;
- THE ENFORCEMENT OF LAWS RELATING TO THE CONFISCATION OF THE PROCEEDS OF CRIME;
- THE PROTECTION OF THE PUBLIC REVENUE;
- THE PREVENTION, DETECTION, INVESTIGATION OR REMEDYING OF SERIOUSLY IMPROPER CONDUCT OR PRESCRIBED CONDUCT;
- THE PREPARATION FOR, OR CONDUCT OF, PROCEEDINGS BEFORE ANY COURT OR TRIBUNAL, OR IMPLEMENTATION OF THE ORDERS OF A COURT OR TRIBUNAL;
- TO OUR PROFESSIONAL ADVISORS AND OTHER CONTRACTORS (FOR EXAMPLE IT CONSULTANTS AND MAILING HOUSES);
- IN ACCORDANCE WITH THE SPECIAL TERMS FOR LINKS TO THIRD PARTY WEBSITES.
COLLECTION OF INFORMATION OTHER THAN PERSONAL INFORMATION
IF YOU VISIT OUR WEBSITE, SOME OF THE INFORMATION WE AND/OR OUR CONTRACTORS COLLECT ABOUT YOUR VISIT TO OUR WEBSITE IS NOT PERSONAL INFORMATION BECAUSE IT DOES NOT REVEAL YOUR IDENTITY. INFORMATION OF THIS NATURE CAN INCLUDE:
SITE VISIT INFORMATION
WHEN YOU VISIT OUR WEBSITE, WE AND/OR OUR CONTRACTORS COLLECT GENERAL INFORMATION ABOUT YOUR VISIT WHICH MAY INCLUDE YOUR SERVER ADDRESS, THE DATE AND TIME OF YOUR VISIT, THE PAGES YOU ACCESSED, THE INFORMATION YOU DOWNLOADED AND THE TYPE OF INTERNET BROWSER YOU USED.
WE AND/OR OUR CONTRACTORS MAY USE THIS INFORMATION IN ANONYMOUS, AGGREGATED FORM, FOR STATISTICAL PURPOSES ONLY, TO ASSIST US IN IMPROVING THE QUALITY AND USABILITY OF OUR WEBSITE.
A COOKIE IS A SMALL STRING OF INFORMATION THAT A WEBSITE TRANSFERS TO YOUR BROWSER FOR IDENTIFICATION PURPOSES. THE COOKIES WE AND/OR OUR CONTRACTORS USE MAY IDENTIFY INDIVIDUAL USERS.
COOKIES CAN EITHER BE "PERSISTENT" OR "SESSION" BASED. PERSISTENT COOKIES ARE STORED ON YOUR COMPUTER, CONTAIN AN EXPIRATION DATE, AND ARE MAINLY FOR THE USER'S CONVENIENCE. SESSION COOKIES ARE SHORT-LIVED AND ARE HELD ON YOUR BROWSER'S MEMORY ONLY FOR THE DURATION OF YOUR SESSION, THEY ARE USED ONLY DURING A BROWSING SESSION, AND EXPIRE WHEN YOU QUIT YOUR BROWSER.
WE AND/OR OUR CONTRACTORS MAY USE BOTH SESSION AND PERSISTENT COOKIES. THIS INFORMATION MAY BE USED TO PERSONALISE YOUR CURRENT VISIT TO OUR AND OUR CONTRACTORS' WEBSITES. UPON CLOSING YOUR BROWSER, THE SESSION COOKIE IS DESTROYED.
MOST INTERNET BROWSERS CAN BE SET TO ACCEPT OR REJECT COOKIES. IF YOU DO NOT WANT TO ACCEPT COOKIES, YOU CAN ADJUST YOUR INTERNET BROWSER TO REJECT COOKIES OR TO NOTIFY YOU WHEN THEY ARE BEING USED. HOWEVER, REJECTING COOKIES MAY LIMIT THE FUNCTIONALITY OF OUR WEBSITE.
OUR SERVICE MAY ALSO CONTAIN ELECTRONIC IMAGES (CALLED “SINGLE-PIXEL GIFS OR WEB BEACONS) THAT ALLOW US AND OUR AFFILIATES, SERVICE PROVIDERS, AND WHEN NECESSARY OUR ADVERTISERS TO COUNT USERS THAT HAVE VISITED PARTICULAR PAGES OF THIS SITE OR SITES OWNED OR OPERATED BY THIRD PARTIES, OR TO ACCESS CERTAIN COOKIES. WE MAY USE THIS TECHNOLOGY OR TOOLS TO RECOGNIZE WHICH PAGES USERS VISIT, AND THE LINKS ON WHICH THEY CLICK. WE MAY USE CLICKSTREAM DATA COLLECTED USING WEB BEACONS AND COOKIES TO HELP US TAILOR OUR CONTENT, TO THE PERCEIVED INTERESTS OF OUR CLIENTS.
ACCESS AND CORRECTION OF YOUR PERSONAL INFORMATION
YOU CAN ASK TO OBTAIN ACCESS TO YOUR PERSONAL INFORMATION THAT WE AND/OR OUR CONTRACTORS HOLD, ALTHOUGH UNDER SOME CIRCUMSTANCES PERMITTED BY LAW, WE MAY NOT PROVIDE SUCH INFORMATION TO YOU. ALSO, WE MAY NOT BE ABLE TO REQUIRE OUR CONTRACTORS TO PROVIDE PERSONAL INFORMATION TO YOU. WE MAY NOT BE ABLE TO REQUIRE THE OPERATORS OF WEBSITES OPERATED BY OTHER PEOPLE (SUCH AS SOCIAL MEDIA WEBSITE OPERATORS) TO PROVIDE PERSONAL INFORMATION TO YOU
WE MAY ASK YOU TO PUT YOUR REQUEST IN WRITING AND PAY A REASONABLE FEE LEVIED BY US FOR PROVIDING YOU WITH THE INFORMATION YOU HAVE REQUESTED. WE MAY ALSO ASK YOU TO PROVIDE US WITH SOME PROOF OF IDENTIFICATION BEFORE RELEASING OR CORRECTING YOUR PERSONAL INFORMATION.
IT IS IMPORTANT TO US THAT THE PERSONAL INFORMATION WE HOLD ABOUT YOU IS ACCURATE, COMPLETE AND UP-TO-DATE. IF YOU ARE AWARE THAT THIS IS NOT CASE AND WOULD LIKE TO CORRECT YOUR PERSONAL INFORMATION, OR SIMPLY DESIRE ACCESS TO YOUR PERSONAL INFORMATION, PLEASE CONTACT INFO@MANIAX.COM.AU
WE WILL DEAL WITH YOUR REQUEST WITHIN A REASONABLE TIME AND, IF WE DECIDE NOT TO CORRECT OR PROVIDE YOU WITH ACCESS TO YOUR PERSONAL INFORMATION, WE WILL GIVE YOU OUR REASONS FOR OUR DECISION.
IF YOU HAVE A COMPLAINT ABOUT THE WAY WE HAVE DEALT WITH YOUR PERSONAL INFORMATION, PLEASE CONTACT US AT INFO@MANIAX.COM.AU
WE WILL MAKE ALL ATTEMPTS TO RESPOND TO YOUR COMPLAINTS OR REQUESTS WITHIN A REASONABLE TIME AFTER THE COMPLAINT OR REQUEST WAS MADE.
PLEASE CONTACT INFO@MANIAX.COM.AU IF YOU HAVE ANY QUERIES ABOUT THE PERSONAL INFORMATION THAT WE HOLD ABOUT YOU OR THE WAY WE HANDLE THAT PERSONAL INFORMATION.
SPECIAL TERMS FOR LINKS TO THIRD PARTY WEBSITES
THESE SPECIAL TERMS APPLY TO YOU IF YOU LINK FROM ONE OF OUR WEBSITES TO A WEBSITE OPERATED BY SOMEBODY ELSE, SUCH AS A SOCIAL MEDIA WEBSITE (REFERRED TO AS A THIRD PARTY WEBSITE). BY CLICKING ON A LINK TO ANY THIRD PARTY WEBSITE, YOU CONSENT TO THESE SPECIAL TERMS.
IN ORDER FOR US TO PROCESS YOUR REQUEST TO LINK TO A THIRD PARTY WEBSITE, WE MUST SHARE YOUR PERSONAL INFORMATION WITH OUR SOFTWARE PROVIDER AND THE OPERATOR OF THAT WEBSITE. YOU CONSENT TO US SHARING YOUR PERSONAL INFORMATION WITH THOSE PEOPLE.
WE DO NOT HAVE ANY CONTROL OVER HOW THIRD PARTY WEBSITE OPERATORS MAY DEAL WITH YOUR PERSONAL INFORMATION ONCE WE PROVIDE IT TO THEM. IN PARTICULAR, WE DO NOT HAVE ANY CONTROL OVER:
- WHERE THEY STORE YOUR PERSONAL INFORMATION;
- HOW THEY STORE YOUR PERSONAL INFORMATION;
- HOW THEY USE YOUR PERSONAL INFORMATION;
- WHETHER AND HOW THEY EXCHANGE YOUR PERSONAL INFORMATION WITH OTHER PEOPLE;
- WHICH OTHER COUNTRIES (IF ANY) THEY TRANSFER YOUR PERSONAL INFORMATION TO;
- HOW YOU CAN ACCESS OR CORRECT YOUR PERSONAL INFORMATION HELD BY THE THIRD PARTY WEBSITE OPERATORS;
- THE SECURITY POLICIES AND PROCEDURES (IF ANY) IMPLEMENTED ON THE THIRD PARTY WEBSITES;
- WHETHER THOSE THIRD PARTY WEBSITE OPERATORS HAVE PRIVACY POLICIES AND WHETHER THEY COMPLY WITH THOSE POLICIES (IF ANY); OR
- WHETHER OR NOT THOSE THIRD PARTY WEBSITE OPERATORS COMPLY WITH PRIVACY LAWS.
WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND ABOUT ANY OF THESE MATTERS. WE ARE NOT RESPONSIBLE IN ANY WAY FOR ANY LOSS OR DAMAGE WHICH THIRD PARTY WEBSITE OPERATORS MAY CAUSE TO YOU, IN RELATION TO YOUR PERSONAL INFORMATION. WE ARE UNABLE TO ADDRESS ANY COMPLAINT WHICH YOU MAY HAVE ABOUT THE WAY THAT THIRD PARTY WEBSITE OPERATORS DEAL WITH YOUR PERSONAL INFORMATION. YOU MUST CONTACT THE THIRD PARTY WEBSITE OPERATOR DIRECTLY IF YOU HAVE CONCERNS OR REQUIRE ANY INFORMATION ABOUT ANY OF THOSE MATTERS.
5.4 What else should you know?
All agreement fees include goods and services tax (GST). Your fees will change in line with any government GST rate changes, even if you are in your minimum term.
5.5 Which laws apply?
Meeting state laws
Your agreement is subject to Australian law and is governed by the state laws where your home venue is located.
If a court decides that any section of your agreement is invalid or unenforceable, that section will be deleted from the agreement. The other sections will remain valid and enforceable.
5.6 What definitions apply?
Maniax, Maniax Axe Throwing, We, Us, Our - Maniax Group of Companies
You, Your - A member of Maniax Axe Throwing
The Venue - The Maniax Axe Throwing venue where you applied for membership
Home Venue - The venue which you joined and which you use mostly or exclusively
Venue - A Maniax Axe Throwing Venue
Membership Application - Membership application and agreement. This is between Maniax and you, under which you will become a member of Maniax Axe Throwing.
Code - The policies and procedures that we have in place in our venues. Also known as the fine print.