MANIAX ANNUAL PASS Terms and Conditions

As a MANIAX Member, you can use our venues in line with these terms and conditions, including the venue code.

1.1 What types of membership do we have?

LEAGUE ANNUAL PASS

Minimum Term: 12 months

1.2 Do we offer any discounts?

No discounts apply to MANIAX Annual Passes.

1.3 Minimum Age

You must be at least 11 years old to become a MANIAX member. If you are aged 11-17, a parent or guardian must sign your membership agreement and participant agreement on your behalf. Please note that MANIAX members under the age of 18 will require a parent or guardian onsite while they are in the venue.

1.4 When does your agreement start?

You have an agreement with us when you have checked that you agree with it and we have accepted it. If these terms and conditions or your agreement differ from anything you are told at the venue or over the phone, these terms and your agreement will apply unless written confirmation to the contrary is received from a MANIAX employee.

Understanding our rights

If we do not enforce our agreement rights at any time, it does not mean we have waived those rights, no matter how long we wait. If there is a miscalculation in your membership agreement, we have 5 days after the agreement is signed to correct it.

1.5 Can you change your mind?

Yes. If you commence the MANIAX Membership and cancel within two weeks, you can pay an administration fee of $100, plus the cost of the first two weeks of your membership. Should you incur a change of mind beyond this point, the membership freeze or cancellation options are available for you.

Please note that change of mind option means all Membership Benefits will be deactivated, including (but not limited to) League Season Pass, APATC Registration, Member Quick Chucks and Discounts.

1.6 What about your health?

Promising you are in good health

On the day you sign your agreement and each time you use our venue, you promise us that:

If you do not fully pay your fees on the due date, we will suspend your venue access until your payments are up to date and you have given us your account details.

• you are in good physical condition
• you know of no medical or other reason why you cannot or should not do active or passive exercise.

Seeking expert advice

Our staff and contractors are not medically trained. They are not qualified to assess if you are in good physical condition and can throw axes without risking your health, safety or comfort. If you have any doubts, we strongly urge you to seek expert advice before starting an axe throwing session or membership.

2.1 When do you pay membership fees?

Paying for ongoing memberships

You pay fees for ongoing memberships in advance each week, by direct debit from a bank account or credit card.

Paying upfront

You can pay upfront for an annual membership. Please visit your venue for details.

If you opt for a pre-paid membership, you will pay on the day that you purchase it.

Renewing your upfront membership

When your membership is due to end you can renew your membership at the current membership rate. By renewing your membership, you agree to the membership terms that apply at that time.

2.2 How do direct debits work?

Paying every week

We will debit your weekly membership fees from your nominated account every week, as set out in your membership agreement.

Using a ‘time freeze’

• debit dates are not preset for all members
• if a debit date falls on a public holiday, we will debit your account on the next business day
• debits may take up to 5 days from the day of your weekly payment to come out of your account.

See also 5.2 for our privacy statement and acknowledgment.

Meeting your responsibilities

You must make sure:

• your account can accept direct debits (your financial institution can confirm this)
• there is enough money in your account on the payment day and the next 5 days
• you tell us if you are transferring or closing your account, at least 48 hours before your next direct debit
• you tell us about any changes to your credit card, such as its expiry date or number, at least 48 hours before your next direct debit.

Please tell us and your financial institution if you want to change your direct debits.

Querying a payment

If you query a payment, we will do our best to respond within 7 days. If you are not happy with our response, you may contact your financial institution. It will handle your query in line with its own policy.

2.3 What happens if your payment is late or fails?

Losing your venue access

Paying your outstanding debts

We will continue to debit your nominated account without notice, until we have received the total amount you owe us. We will make a reasonable effort to let you know beforehand by:

• phoning you or speaking to you at your venue
• writing to the address you last gave us.

For membership/s in your name, you must make sure that the payment method you choose continues for the length of your agreement. This includes third-party accounts. If the details you give us fail, you are liable for all resulting fees. You should update your details and are obligated to complete your minimum term.

If you default in payment of your membership fees we may send your outstanding debt to a third party debt collection agency to collect your outstanding fees.

If this debt is sent to a third party further fees and charges may be payable.

2.4 Can we change your agreement?

Staying up to date with our terms

We may sometimes add to, change or remove our terms and conditions. This includes changing a venue’s opening and closing hours, its services and facilities and membership fees. Sometimes, we may also close venues for refurbishment to improve their facilities. We do not reduce your membership fees because your venue is closed for renovations or for a public holiday.

The most up-to-date terms and conditions always apply. You can find copies at your local venue or on our website at www.maniax.com.au.

Being notified about changes

We will give you at least 28 days notice of any changes, for instance by:

publishing them in a newsletter or on our website

• placing a notice in the venue
• phoning you or writing to the address (post or email) you last gave us.

If we suspend a venue’s operations or services, temporarily or permanently, we may send you a written notice offering you either a:

transfer to another club, if available

• complimentary time freeze (see 2.6).

Cancelling your membership

If we do not fulfil our obligations to you, you may be able to cancel your membership (see 3.1).  Unless the law states otherwise, you won’t have any other claim against us if this happens.

2.5 Can we increase your fees?

Being notified about changes

If you have joined on a 12 month membership term after 01 July 2019 and your minimum term has expired your membership fees will only increase if we provide you with at least 28 days beforehand by writing to the address or that you last gave us (which may be an email address). We will consider you have received our letter or email on the second business day after it is sent.

2.6 Can you freeze your membership payments?

You can freeze your membership from 1 or more weeks, up to a maximum of 4 weeks each calendar year.

Using an ‘extended time freeze’

You can freeze your membership for up to 26 weeks in any 12 months for travel, medical or bankruptcy reasons. However, we must be satisfied by your supporting documents, such as a certificate from a medical practitioner stating you are unable to exercise.

Understanding the conditions

Before freezing your membership, you must make sure your fees are up to date and you don’t owe us any money. Note that we cannot backdate any time freeze requests. You must request a freeze when you need it.

A time freeze means all Membership Benefits will be deactivated, including (but not limited to) League Season Pass, APATC Registration, Member Quick Chucks and Discounts.

2.7 How can you access your Membership?

Showing photo ID

We will retain your email address and also give you a membership code when you join. We will also attach your details to your account on our digital membership database. If you visit the venue without a valid membership code, email identification or order confirmation, we may refuse you entry.

Visiting interstate venues

You can visit our venues in other states/countries if you have a MANIAX Membership.

The following conditions will apply to interstate/overseas clubs visits:

• Your membership cannot be on time freeze or in arrears to use interstate/overseas venues
• Our interstate venues may become unavailable for use at any time and without further notice to you. We recommend you contact your home venue for an updated list of our currently owned venues prior to travelling to an interstate venue.

2.8 How can you protect your health?

Telling us about your health risks

If you believe any axe throwing activities might risk your health, you must tell us this in writing with full details. You must also tell us if your medical condition changes after you join.

We may choose to refuse your membership agreement until:

• your doctor agrees in writing that you are fit to throw axes

Managing infections and illnesses

You must not use venue facilities if:

• you have an infection, contagious illness or physical ailment, such as an open cut or sore
• there is any other risk, however small, to other members and guests.

3.1 How can you cancel your membership?

Cancelling your membership

You can cancel your membership by:

• Phoning us on 1300 217 583
• Speaking to the Maniax team at your nearest venue

Confirming your request

When you do this, please always

• give us your email address so we can confirm your request in writing
• keep a copy of your request
• make sure that you cancel your direct debits with your financial institution.

3.2 How do you cancel after the minimum term?

Cancelling after the minimum term expires

Once the minimum term of your membership expires, you or we may cancel your membership (see 3.1).  When you cancel, you must pay us any fees you owe or we may take action to recover them.

Giving us notice

You must give us 28 days' notice to cancel, unless you are cancelling for medical reasons (with supporting evidence). We count this period from the date of your request, this means your final debit may be a pro rata amount. To ensure your direct debit does not continue past your minimum term, you must give us 28 days' notice within this term.  

You cannot freeze your membership payments during the notice period.

3.3 Can you cancel during the minimum term?

Cancelling without paying out your agreement

You can cancel your membership if time freeze is not suitable during the minimum term if:

• you are sick or incapacitated – you must show us a certificate from a qualified medical practitioner stating that you cannot throw axes for the rest of your term.
• you are bankrupt – you must show us supporting documents.

We will not charge you an exit fee in these cases.

Cancelling for other reasons

If you wish to cancel for any other reason and have more than 28 days left in your minimum term, a cancellation fee will apply.

The cancellation fee will be deducted once the 28 notice has been completed and paid. The cancellation fee is:

50% of the remaining membership fee owing or 30 days (whichever is greater).

We calculate the amount you must pay by:

• multiplying your weekly fee by the number of weeks left in your minimum term

A cancellation for any reason means all Membership Benefits will be deactivated, including (but not limited to) League Season Pass, APATC Registration, Member Quick Chucks and Discounts.

3.4 Can you cancel if we change the agreement?

Cancelling if changes to terms and conditions adversely affect you

We reserve the right to change or add to these membership terms and conditions or the venue code. If by making such changes you are adversely affected you may terminate this agreement. For the avoidance of doubt however, changes to venue timetables, facilities and hours of operation does not constitute a change of this membership agreement for the purposes of this clause.

You can also cancel your membership if we breach our obligations and we do not fix the breach in a reasonable time after you have told us about it in writing. We will refund you any membership fees you pay between the date of notification and the date on which we decide that we cannot fix the breach.

In either case, you need to give your venue 28 days’ notice (see 3.1). We will not charge an exit fee.

4.1 What rules apply to our facilities?

Respecting our equipment

You are responsible for using our facilities and equipment correctly. If you are not sure how to operate any equipment, please ask our staff before you use it.

Note that you will be responsible for any damage that you cause through a wilful act or negligence.

Wearing suitable clothes

All members and guests must wear suitable clothes and enclosed shoes in any throwing areas. We do not allow clothes with offensive images or inappropriate advertising.

Parking

You park in the venue’s car park or on venue premises at your own risk. We are not liable for any loss or damage to your vehicle or its contents.

4.3 What happens if you break the code?

Being refused entry or receiving a warning

We can refuse entry to anyone, including members, if they act unreasonably or break the code.

We may also warn you that you risk having your membership cancelled. If you continue to behave in the same way, we may cancel your membership immediately.

Facing instant cancellation

We can cancel your membership without warning if you behave in a way that is risky or seriously inappropriate, such as:

• threatening or harassing others
• damaging equipment
• using illegal or performance-enhancing drugs
• using venue facilities or equipment in an unauthorised fashion.

5.1 What are your responsibilities?

Meeting your responsibilities

Your responsibilities, including payment of membership fees, do not depend on how often you use a venue.

You must tell us about anything that affects your membership, and any changes to your contact and bank details.

Promising to take care

You promise to:

• make sure that you know how to throw axes safely, by asking if necessary
• use your best endeavours to throw axes safely

5.2 Do we have a privacy policy?

Yes, you can view the full Privacy Policy here.

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5.3 What else should you know?

Paying GST

All agreement fees include goods and services tax (GST). Your fees will change in line with any government GST rate changes, even if you are in your minimum term.

5.4 Which laws apply?

Meeting state laws

Your agreement is subject to Australian law and is governed by the state laws where your home venue is located.

If a court decides that any section of your agreement is invalid or unenforceable, that section will be deleted from the agreement. The other sections will remain valid and enforceable.

5.5 What definitions apply?

Maniax, Maniax Axe Throwing, We, Us, Our - Maniax Group of Companies

You, Your - A member of Maniax Axe Throwing

The Venue - The Maniax Axe Throwing venue where you applied for membership

Home Venue - The venue which you joined and which you use mostly or exclusively

Venue - A Maniax Axe Throwing Venue

Membership Application - Membership application and agreement. This is between Maniax and you, under which you will become a member of Maniax Axe Throwing.

Code - The policies and procedures that we have in place in our venues. Also known as the fine print.